HR fundamentals

We can review & revise, or even 'setup' your internal HR department from scratch to give you the confidence that your documentation and processes are both tailored to your business and align with best practice.

Let us set up your HR department

We set you up for success by reviewing, revising or creating the required people documents, templates, processes and policies so you can focus on growing your business.

We won't use off the self templates or processes that have been used time and time again.  Instead, we take the time to understand what is important to your people and your business, and make sure your people processes are designed and aligned to your unique needs.

What we do

We recognise that your business has its distinct culture, operational challenges and goals, which is why we adopt a bespoke approach to your HR setup.

HR Audit

Our HR audit process begins with a full review of your HR policies and procedures, ensuring they adhere to legal compliance and reflect best practice. We identify gaps and potential risk areas and provide actionable recommendations to mitigate these risks effectively.

We provide a report that summarises the outcomes, highlights current gaps, and outlines opportunities for improvement or change, including recommendations prioritised by urgency.

Policies, Guidelines & Staff Handbooks

We tailor your HR processes and policies to perfectly fit your company's unique needs and goals.

We create bespoke documentation, templates, guides, policies and staff handbooks that suit your internal culture. We also work with our employment lawyer to ensure your documents comply with current legislation so that your HR department has the fundamentals in place to operate smoothly.

Employment Agreements

We create Individual Employment Agreement templates that not only comply with current legislation, but are also crafted to reflect and support your business' specific policies and practices.  

These agreements serve as a legal framework for employment relationships, ensuring clarity and alignment between employees and the business.  Our templates are regularly updated to reflect any legal changes, providing ongoing peace of mind for your HR processes.

Job Descriptions

We specialise in crafting concise and tailored job descriptions that accurately outline role expectations, skills, competencies and qualifications.  This ensures your business can attract the right talent and streamline your recruitment process.

Our tailored job descriptions provide clarity on role expectations, ensuring employees understand their responsibilities within your business.

Performance Review Framework

We specialise in designing and implementing bespoke performance review frameworks tailored to the unique needs and goals of your business. Recognising that one size does not fit all, our custom frameworks emphasise continuous feedback and regular review cycle.  Moving beyond traditional annual reviews we create a dynamic processes that support ongoing employee development and engagement.

You can choose to incorporate a mix of quantitative and qualitative assessment methods, including 360-degree feedback and goal-based evaluations. We ensure that the performance review process is comprehensive, fair, and transparent.

We also provide tools and training that equip managers with the skills to conduct constructive reviews, set achievable goals, and offer actionable feedback.

Graham Lange


Director at IHS

“People and Culture describes exactly what Mel and Gemma are about. The people first, culture, professional, efficient, and effective in the workplace. ”

Valma Wills


Creche Manager - Meadowood Creche

“Thank you for your guidance and prompt communication throughout the process. You gave us assurance that a fair and reasonable process was being enacted.”

Sam Williams


Director at KWC Surveying, Planning & Project Management

“Melanie took the time to come into the office for our initial consultation which helped to dial into what we needed and how best to help. Happy to recommend to others. ”

Justine McCrory


Director at Filters Direct

“Working with Gemma has been very easy and professional. Our business needed updated Employment Contracts and these were done with ease and attention to the details we required. ”

Mark Hurley


Managing Director - Mizen Automation

“I found People and Culture to be very professional and friendly. They delivered to a high standard and within a much shorter timeframe than I was expecting. Knowing I can use P&C for ongoing HR support is very reassuring as a small business owner.”

Jonathan Mihaljevich


General Manager at Franklin Rd Rocks

“Immense thanks to Gemma for your absolute expertise combined with gentle and caring temperament. You’re head and shoulders above anyone else we’ve worked with on similar matters.”

John Webster


Director at The Blackwood Project

“I found working with Mel gave me the instant relief a small business owner needs, that comes from knowing our HR issues were being handled by a professional. I highly recommend People & Culture to other businesses.”

Julie Rope


Director at Rope Neuro Rehabilitation Ltd

“Mel and Gemma have been the light at the end of a tunnel! They are prompt and took the time to understand my business and its needs. They have added immense value and can’t believe I managed without them for so long!”

Maria Madill


Operations Manager - Hahei Beach

“Our people and the business needed clarity, thanks for understanding us so quickly and nailing it. Thanks People & Culture, you have helped us put our people into our policies with instant and ongoing relief from any legislation pain points. ”

Vaughan Magnusson


Director at Hahei Beach

“It's a pleasure to deal with experienced professionals who know their stuff and provide sound and pragmatic advice.”

Vicky Taylor


CEO of moochi

“People and Culture are a great balance of professional and caring, pragmatic while also understanding best practise. They simplify problems and support us to move forward.”

Abel Butler


CEO at HealthPost

“Mel has set the bar at a new level for us in terms of outsourced support. People and Culture have made a hugely positive contribution to our business in a relatively short amount of time. You'll be in great hands!”

Scott Kennedy


Managing Director at Edition

“Mel and Gemma’s dedication to fostering vibrant workplaces is unmatched. Their passion for people shines through in everything they do!”