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Answers to common questions about outsourcing your HR and how it works.

How do you charge for your services?

Our pricing structure is tiered based on the level of support you require each month.
Each tier has its own hourly rate, reflecting the volume of hours secured.
We offer packaged rates for projects or engagement surveys.
Please note, all rates are subject to GST.

How do you stay up to date with legislation changes and how do you communicate these to us?

We stay at the forefront of legislative changes through continuous education. Our team participates in ongoing training and maintains strong connections with legal experts to ensure we're equipped with the latest legislative knowledge and best practices.

We communicate vital legislation updates to our clients through email updates, client portals, or direct meetings. Our approach is proactive, ensuring you receive timely and relevant information to keep your business compliant and informed.

How long have you been working in the HR profession?

Gemma and Mel have over 35 years of combined experience in HR, working in both in-house HR management roles and HR leadership positions on a local and global scale.

How do you ensure confidentiality and data protection?

We adhere to strict confidentiality agreements and comply with data protection laws to safeguard your business and employee information, treating all matters with the utmost sensitivity and discretion.

What kind of support can you provide for managing remote teams?

We provide strategies and tools for effective remote team management, including communication protocols, digital HR solutions, and remote team building activities to maintain productivity and engagement.

How can outsourcing HR benefit my business?

Outsourcing HR can provide your business with expert advice, reduce overhead costs, ensure compliance with employment laws, improve employee performance and satisfaction, and frees up your time to allow you to focus on core business activities.

Do you offer support for implementing HR technology solutions?

Absolutely. We can assist in selecting and implementing the right HR technology solutions for your business, from full HRIS (Human Resource Information System) to performance management tools, ensuring they integrate seamlessly with your existing processes.